{"id":211,"date":"2022-08-16T14:44:06","date_gmt":"2022-08-16T12:44:06","guid":{"rendered":"http:\/\/ehh.dev01.effipress.com\/?post_type=docs&p=211"},"modified":"2022-08-28T15:28:28","modified_gmt":"2022-08-28T13:28:28","password":"","slug":"kontakter-og-kundehub-logins","status":"publish","type":"docs","link":"https:\/\/help.effihub.com\/da\/artikler\/kontakter-og-kundehub-logins\/","title":{"rendered":"Kontakter og kundeHUB logins"},"content":{"rendered":"\n

Kontakter i Effihub er de personer hos dine kunder, som har f\u00e5et adgang til at logge ind i kundeHUB\u2019en og f\u00f8lge med i deres aktiviteter.<\/strong><\/p>\n\n\n\n

Bem\u00e6rk, hvis kunden er oprettet som privatperson, s\u00e5 er kunde og kontakt det samme.<\/em><\/p>\n\n\n\n

Hvis kunden er oprettet som en virksomhed, s\u00e5 kan du oprette flere kontakter for den p\u00e5g\u00e6ldende virksomhed. Ved virksomhedskunder skal du som minimum oprette \u00e9n kontaktperson for at kunne give kunden adgang til kundeHUB’en.<\/p>\n\n\n\n

Du kan godt tilf\u00f8je den samme kontaktperson (e-mail) til flere kunder. N\u00e5r personen logger ind i din kundeHUB, s\u00e5 kan de nemt v\u00e6lge, hvilken kundeHUB de vil se.<\/p>\n\n\n\n

\u200b<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u200bInde i kundeHUB’en, kan de ogs\u00e5 skifte mellem de kunder, som de kan tilg\u00e5.<\/p>\n\n\n\n

Tilf\u00f8j kontakter p\u00e5 virksomhedskunder<\/h2>\n\n\n\n

Hvis du opretter kunden manuelt (‘Kunder > Ny kunde’ i menuen) og v\u00e6lger virksomhed, s\u00e5 kan du oprette kundens kontaktperson samtidig med kundeoprettelsen (det kan du ogs\u00e5 g\u00f8re senere). <\/p>\n\n\n\n

Det kan du l\u00e6se mere om her.<\/a><\/p>\n\n\n\n

Giv adgang til importerede kunder eller tilf\u00f8j flere kontakter<\/h3>\n\n\n\n

V\u00e6lger du ikke at sende en velkomstmail, n\u00e5r du opretter en kunde, s\u00e5 kan du ogs\u00e5 g\u00f8re det senere. <\/p>\n\n\n\n

Nedenst\u00e5ende fremgangsm\u00e5de er ogs\u00e5 m\u00e5den, du opretter flere kontaktpersoner til en kunde p\u00e5, eller hvis virksomheden er oprettet via import.<\/em><\/p>\n\n\n\n

G\u00e5 til ‘Alle kunder’ og find den allerede oprettede virksomhedskunde, som du gerne vil give kundeHUB adgang. Klik p\u00e5 kundenavnet eller v\u00e6lg ‘Se kunde’ under ‘Handlinger’. Du kan ogs\u00e5 klikke p\u00e5 tallet i kolonnen ‘Kontakter’.<\/p>\n\n\n\n

Dette \u00e5bner kundedetaljesiden, hvor du finder alle data for den p\u00e5g\u00e6ldende kunde. N\u00e5r kunden er oprettet som virksomhed, s\u00e5 vil der v\u00e6re en sektion, som hedder ‘Kontakter’. Her kan du se eksisterende kontakter, og du kan oprette nye kontakter.<\/p>\n\n\n\n

For at kunne give en kunde adgang til kundeHUB’en er det n\u00f8dvendigt, at der er oprettet minimum en kontaktperson.<\/p>\n\n\n\n

Tilf\u00f8j ny kontaktperson<\/h3>\n\n\n\n

Klik p\u00e5 knappen ‘Ny kontakt’. Du skal udfylde minimum fornavn, efternavn og e-mail for at oprette en kontaktperson.<\/p>\n\n\n\n

Har du aktiveret HUB-adgang overordnet for kunden og trykker ‘Gem kontakt’, vil du have mulighed for at sende en velkomstmail med loginoplysninger til kontaktpersonen med det samme (en pop-up sp\u00f8rger dig). Velkomstmailen kan ogs\u00e5 sendes senere under menupunktet ‘Handlinger’.<\/p>\n\n\n\n

Du kan oprette s\u00e5 mange kontakter, som kunden har brug for.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Giv adgang og send velkomstmail til allerede oprettede kontakter<\/strong><\/h3>\n\n\n\n

Hvis du allerede har oprettet en eller flere kontaktpersoner kan du se i oversigten, hvorvidt der allerede er sendt en velkomstmail eller ikke.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Hvis der ikke er givet adgang til kundeHUB’en og sendt en velkomstmail, s\u00e5 skal du g\u00f8re f\u00f8lgende.<\/p>\n\n\n\n

1) <\/strong>Skift HUB-adgang fra nej til ja ved enten at dobbeltklikke p\u00e5 “Nej” i HUB-adgang kolonnen eller ved at v\u00e6lge ‘Skift HUB-adgang’ under ‘Handlinger’ menuen.<\/p>\n\n\n\n

2)<\/strong> Der kommer nu en popup, hvor du skal bekr\u00e6fte, at du vil give kontaktpersonen HUB-adgang. Klik p\u00e5 ‘Ja tak!’<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

3) <\/strong>Efter du har klikket Ja tak! s\u00e5 kommer der en ny popup, som sp\u00f8rger, om du vil sende en velkomstmail til kontaktpersonen (e-mail med login oplysninger). I de fleste tilf\u00e6lde vil svaret v\u00e6re ‘Ja, send en e-mail’, og s\u00e5 er du f\u00e6rdig.

Kontaktpersonen vil nu fremg\u00e5 i tabellen med HUB adgang ‘Ja’ og en dato for, hvorn\u00e5r invitationen er sendt. Under ‘Handlinger’ menuen kan du altid gensende en velkomstmail, hvis der skulle blive behov for det.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

4) <\/strong>V\u00e6lger du ikke at sende velkomstmailen, s\u00e5 kan du altid g\u00f8re det senere fra ‘Handlinger’ menuen i tabellen med kontaktpersoner. Under ‘Handlinger’ kan du v\u00e6lge ‘Send velkomstmail’ (eller ‘Gensend velkomstmail’, hvis velkomstmailen er blevet sendt f\u00f8r).

Eksisterende kontakter kan nemt redigeres ved at dobbeltklikke p\u00e5 felterne (navn, e-mail, HUB-adgang etc.) og under ‘Handlinger’ kan du udover at sende\/gensende velkomstmails ogs\u00e5 slette kontaktpersoner.<\/p>\n\n\n\n

Tilf\u00f8j adgang for privatkunder<\/h2>\n\n\n\n

Hvis du opretter kunden manuelt (klik p\u00e5 ‘Kunder > Ny kunde’ i menuen) og v\u00e6lger privatperson, s\u00e5 opretter du samtidig et HUB-login. I oprettelsen af privatkunden kan du v\u00e6lge, om kunden skal have HUB-adgang, og om der skal sendes en velkomstmail med det samme.<\/p>\n\n\n\n

V\u00e6lger du ikke at sende en velkomstmail i forbindelse med oprettelsen af kunden, s\u00e5 kan du ogs\u00e5 g\u00f8re det senere. Det samme g\u00f8r sig g\u00e6ldende, hvis du har importeret kunder.<\/p>\n\n\n\n

G\u00e5 til ‘Alle kunder’ og find den allerede oprettede privatkunde, som du gerne vil give adgang til HUB\u2019en. Klik p\u00e5 kundenavnet eller v\u00e6lg ‘Se kunde’ under handlinger.<\/p>\n\n\n\n

P\u00e5 kundedetaljesiden kan du sende en velkomstmail, hvis du har indtastet en e-mail for kunden.<\/p>\n\n\n\n

OBS! Husk at tjekke, at HUB-adgang samt relevante moduler er sl\u00e5et til for kunden.<\/em><\/p>\n\n\n\n

\"\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

L\u00e6r hvordan du opretter kontakter og giver dine kunder adgang til din kundeHUB.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"editor_plus_copied_stylings":"{}","footnotes":""},"doc_category":[27],"doc_tag":[20,21,24],"class_list":["post-211","docs","type-docs","status-publish","hentry","doc_category-kunder-og-kundelogin","doc_tag-kundehub","doc_tag-kundeportal","doc_tag-kunder"],"year_month":"2026-04","word_count":783,"total_views":"1083","reactions":{"happy":"25","normal":"0","sad":"0"},"author_info":{"name":"thomas","author_nicename":"thomas","author_url":"https:\/\/help.effihub.com\/da\/author\/thomas\/"},"doc_category_info":[{"term_name":"Kunder og kundelogin","term_url":"https:\/\/help.effihub.com\/da\/artikel-kategori\/kunder-og-kundelogin\/"}],"doc_tag_info":[{"term_name":"KundeHUB","term_url":"https:\/\/help.effihub.com\/da\/artikel-tag\/kundehub\/"},{"term_name":"Kundeportal","term_url":"https:\/\/help.effihub.com\/da\/artikel-tag\/kundeportal\/"},{"term_name":"Kunder","term_url":"https:\/\/help.effihub.com\/da\/artikel-tag\/kunder\/"}],"yoast_head":"\nKontakter og kundeHUB logins - Effihub help center<\/title>\n<meta name=\"description\" content=\"L\u00e6r hvordan du opretter kontakter og giver dine kunder adgang til din kundeHUB.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.effihub.com\/da\/artikler\/kontakter-og-kundehub-logins\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kontakter og kundeHUB logins - Effihub help center\" \/>\n<meta property=\"og:description\" content=\"L\u00e6r hvordan du opretter kontakter og giver dine kunder adgang til din kundeHUB.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.effihub.com\/da\/artikler\/kontakter-og-kundehub-logins\/\" \/>\n<meta property=\"og:site_name\" content=\"Effihub help center\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-28T13:28:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/help.effihub.com\/wp-content\/uploads\/2022\/08\/image-4-1024x422.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimeret l\u00e6setid\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/help.effihub.com\\\/artikler\\\/kontakter-og-kundehub-logins\\\/\",\"url\":\"https:\\\/\\\/help.effihub.com\\\/artikler\\\/kontakter-og-kundehub-logins\\\/\",\"name\":\"Kontakter og kundeHUB logins - Effihub help center\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/help.effihub.com\\\/da\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/help.effihub.com\\\/artikler\\\/kontakter-og-kundehub-logins\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/help.effihub.com\\\/artikler\\\/kontakter-og-kundehub-logins\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/help.effihub.com\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/image-4-1024x422.png\",\"datePublished\":\"2022-08-16T12:44:06+00:00\",\"dateModified\":\"2022-08-28T13:28:28+00:00\",\"description\":\"L\u00e6r hvordan du opretter kontakter og giver dine kunder adgang til din kundeHUB.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/help.effihub.com\\\/artikler\\\/kontakter-og-kundehub-logins\\\/#breadcrumb\"},\"inLanguage\":\"da-DK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/help.effihub.com\\\/artikler\\\/kontakter-og-kundehub-logins\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"da-DK\",\"@id\":\"https:\\\/\\\/help.effihub.com\\\/artikler\\\/kontakter-og-kundehub-logins\\\/#primaryimage\",\"url\":\"https:\\\/\\\/help.effihub.com\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/image-4-1024x422.png\",\"contentUrl\":\"https:\\\/\\\/help.effihub.com\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/image-4-1024x422.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/help.effihub.com\\\/artikler\\\/kontakter-og-kundehub-logins\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hjem\",\"item\":\"https:\\\/\\\/help.effihub.com\\\/da\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Artikler\",\"item\":\"https:\\\/\\\/help.effihub.com\\\/da\\\/artikler\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Kontakter og kundeHUB logins\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/help.effihub.com\\\/da\\\/#website\",\"url\":\"https:\\\/\\\/help.effihub.com\\\/da\\\/\",\"name\":\"Effihub help center\",\"description\":\"F\u00e5 svar p\u00e5 alle dine sp\u00f8rgsm\u00e5l om Effihub her\",\"publisher\":{\"@id\":\"https:\\\/\\\/help.effihub.com\\\/da\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/help.effihub.com\\\/da\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"da-DK\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/help.effihub.com\\\/da\\\/#organization\",\"name\":\"Effihub videnscenter\",\"url\":\"https:\\\/\\\/help.effihub.com\\\/da\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"da-DK\",\"@id\":\"https:\\\/\\\/help.effihub.com\\\/da\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/help.effihub.com\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Effihub-logo-positiv.png\",\"contentUrl\":\"https:\\\/\\\/help.effihub.com\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Effihub-logo-positiv.png\",\"width\":1653,\"height\":403,\"caption\":\"Effihub videnscenter\"},\"image\":{\"@id\":\"https:\\\/\\\/help.effihub.com\\\/da\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Kontakter og kundeHUB logins - Effihub help center","description":"L\u00e6r hvordan du opretter kontakter og giver dine kunder adgang til din kundeHUB.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/help.effihub.com\/da\/artikler\/kontakter-og-kundehub-logins\/","og_locale":"da_DK","og_type":"article","og_title":"Kontakter og kundeHUB logins - Effihub help center","og_description":"L\u00e6r hvordan du opretter kontakter og giver dine kunder adgang til din kundeHUB.","og_url":"https:\/\/help.effihub.com\/da\/artikler\/kontakter-og-kundehub-logins\/","og_site_name":"Effihub help center","article_modified_time":"2022-08-28T13:28:28+00:00","og_image":[{"url":"https:\/\/help.effihub.com\/wp-content\/uploads\/2022\/08\/image-4-1024x422.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Estimeret l\u00e6setid":"4 minutter"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/help.effihub.com\/artikler\/kontakter-og-kundehub-logins\/","url":"https:\/\/help.effihub.com\/artikler\/kontakter-og-kundehub-logins\/","name":"Kontakter og kundeHUB logins - Effihub help center","isPartOf":{"@id":"https:\/\/help.effihub.com\/da\/#website"},"primaryImageOfPage":{"@id":"https:\/\/help.effihub.com\/artikler\/kontakter-og-kundehub-logins\/#primaryimage"},"image":{"@id":"https:\/\/help.effihub.com\/artikler\/kontakter-og-kundehub-logins\/#primaryimage"},"thumbnailUrl":"https:\/\/help.effihub.com\/wp-content\/uploads\/2022\/08\/image-4-1024x422.png","datePublished":"2022-08-16T12:44:06+00:00","dateModified":"2022-08-28T13:28:28+00:00","description":"L\u00e6r hvordan du opretter kontakter og giver dine kunder adgang til din kundeHUB.","breadcrumb":{"@id":"https:\/\/help.effihub.com\/artikler\/kontakter-og-kundehub-logins\/#breadcrumb"},"inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/help.effihub.com\/artikler\/kontakter-og-kundehub-logins\/"]}]},{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/help.effihub.com\/artikler\/kontakter-og-kundehub-logins\/#primaryimage","url":"https:\/\/help.effihub.com\/wp-content\/uploads\/2022\/08\/image-4-1024x422.png","contentUrl":"https:\/\/help.effihub.com\/wp-content\/uploads\/2022\/08\/image-4-1024x422.png"},{"@type":"BreadcrumbList","@id":"https:\/\/help.effihub.com\/artikler\/kontakter-og-kundehub-logins\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Hjem","item":"https:\/\/help.effihub.com\/da\/"},{"@type":"ListItem","position":2,"name":"Artikler","item":"https:\/\/help.effihub.com\/da\/artikler\/"},{"@type":"ListItem","position":3,"name":"Kontakter og kundeHUB logins"}]},{"@type":"WebSite","@id":"https:\/\/help.effihub.com\/da\/#website","url":"https:\/\/help.effihub.com\/da\/","name":"Effihub help center","description":"F\u00e5 svar p\u00e5 alle dine sp\u00f8rgsm\u00e5l om Effihub her","publisher":{"@id":"https:\/\/help.effihub.com\/da\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/help.effihub.com\/da\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"},{"@type":"Organization","@id":"https:\/\/help.effihub.com\/da\/#organization","name":"Effihub videnscenter","url":"https:\/\/help.effihub.com\/da\/","logo":{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/help.effihub.com\/da\/#\/schema\/logo\/image\/","url":"https:\/\/help.effihub.com\/wp-content\/uploads\/2022\/08\/Effihub-logo-positiv.png","contentUrl":"https:\/\/help.effihub.com\/wp-content\/uploads\/2022\/08\/Effihub-logo-positiv.png","width":1653,"height":403,"caption":"Effihub videnscenter"},"image":{"@id":"https:\/\/help.effihub.com\/da\/#\/schema\/logo\/image\/"}}]}},"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/help.effihub.com\/da\/wp-json\/wp\/v2\/docs\/211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.effihub.com\/da\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.effihub.com\/da\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.effihub.com\/da\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.effihub.com\/da\/wp-json\/wp\/v2\/comments?post=211"}],"version-history":[{"count":4,"href":"https:\/\/help.effihub.com\/da\/wp-json\/wp\/v2\/docs\/211\/revisions"}],"predecessor-version":[{"id":592,"href":"https:\/\/help.effihub.com\/da\/wp-json\/wp\/v2\/docs\/211\/revisions\/592"}],"wp:attachment":[{"href":"https:\/\/help.effihub.com\/da\/wp-json\/wp\/v2\/media?parent=211"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.effihub.com\/da\/wp-json\/wp\/v2\/doc_category?post=211"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.effihub.com\/da\/wp-json\/wp\/v2\/doc_tag?post=211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}